Effective Date: December 23, 2025
Meyer Painting (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, use our chat/booking tools, request an estimate, or communicate with us by phone, email, or text.

1) Who We Are

Meyer Painting
625 Du Bois St.
San Rafael, CA 94901
(415) 459-3271
[email protected]

2) Information We Collect

A) Information you provide directly

When you fill out a form, use chat, book an appointment, or contact us, you may provide:

Name

Phone number

Email address

Property address (if provided)

Project details (messages, photos, notes)

Appointment details (requested dates/times)

Any other information you choose to share

B) Information collected automatically (online identifiers)

When you visit our website, we may automatically collect:

IP address

Device type and browser information

Pages visited, time on site, clicks, and interactions

Approximate location (city/region)

Referral source (how you found our site)

Cookie identifiers and advertising identifiers (where supported)

This data is collected through cookies and similar technologies.

C) Communications

If you contact us by phone, email, or text message, we may keep records of those communications for scheduling, customer service, and quality assurance.

3) How We Use Your Information

We use information to:

Provide estimates, respond to inquiries, and deliver services

Schedule appointments and send confirmations/reminders

Communicate with you about your request and project updates

Improve our website, services, and customer experience

Run marketing/advertising campaigns and measure performance

Detect and prevent fraud, spam, or misuse

Comply with legal obligations and enforce our policies

4) Text Messages (SMS) and Automated Communications

If you provide your phone number, you may receive calls or texts related to your request, estimate, scheduling, and project updates, including messages sent using automation tools.

SMS Consent: By providing your phone number and submitting a form or opting in where available, you consent to receive text messages from Meyer Painting. Message and data rates may apply. Message frequency varies.

Opt-out: Reply STOP to unsubscribe from texts. Reply HELP for help.

5) Cookies, Analytics, and Advertising

A) Cookies and similar technologies

We use cookies and similar technologies (such as pixels and tags) to:

operate the site (basic functionality)

remember preferences

understand traffic and usage

measure marketing performance

deliver and improve ads (including remarketing)

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

B) Google Analytics

We use Google Analytics to understand how visitors use our website (e.g., what pages are visited, time on site, and interactions). Google may set cookies to collect this data and generate reports for us.

C) Google Ads (conversion tracking + remarketing)

We may use Google Ads features such as conversion tracking and remarketing. This helps us:

understand whether our advertising led to a call, form submission, or booking

show ads to people who previously visited our site (remarketing)

D) Meta (Facebook/Instagram) Pixel (conversion tracking + remarketing)

We may use the Meta Pixel to:

measure ad performance (conversions)

build audiences for remarketing (showing ads to people who previously visited our site)

E) Interest-based ads and opt-outs

You can opt out of certain interest-based advertising by adjusting your ad settings on platforms like Google and Meta, and by limiting cookies in your browser. You can also use industry opt-out tools where available.

6) Chat Widget and Online Scheduling

A) Chat

If we use a website chat widget, information you enter (name, contact details, messages, and any project details) may be stored by our chat/CRM provider so we can respond and follow up.

B) Booking/Calendar

If you schedule an estimate or appointment through our website, your information (name, contact details, appointment time, and notes) will be processed through our scheduling/calendar tools and may be stored in our CRM so we can confirm, remind, and manage your appointment.

7) How We Share Information

We do not sell your personal information for money.

We may share information in these situations:

A) Service providers (vendors)

We use vendors to help operate our business and website, such as:

website hosting

analytics (e.g., Google Analytics)

advertising platforms (e.g., Google Ads, Meta)

CRM and marketing automation (including SMS/email tools)

chat widget providers

booking/scheduling tools

These providers receive information only as needed to perform services for us.

B) Legal and safety

We may disclose information if required by law or if we believe disclosure is necessary to protect rights, safety, or prevent fraud.

C) Business transfers

If our business is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

8) Data Security

We use reasonable safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9) Data Retention

We retain information as long as reasonably necessary to:

respond to your request,

provide services,

maintain business records,

comply with legal obligations,

resolve disputes, and

enforce our agreements.

10) Your Choices

You may be able to:

request access, correction, or deletion of your personal information (subject to legal limits)

opt out of SMS by replying STOP

opt out of marketing emails using the unsubscribe link (if applicable)

control cookies through your browser settings

adjust Google/Meta ad preferences to limit remarketing

To make a request, contact us using Section 13.

11) California Privacy Notice (CCPA/CPRA)

If you are a California resident, you may have rights to:

know what personal information we collect, use, and disclose

request deletion (with certain exceptions)

correct inaccurate personal information

opt out of “sale” or “sharing” of personal information

Important note on “sharing”: Some advertising/remarketing technologies (like Google Ads or Meta Pixel) may be considered “sharing” under California law when used for cross-context behavioral advertising.

How to submit a request: Contact us using Section 13. We may need to verify your identity before completing your request.

12) Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect information from children.

13) Contact Us

Questions or privacy requests can be sent to:

Meyer Painting
625 Du Bois St., San Rafael, CA 94901
(415) 459-3271
[email protected]